Frais de Livraison

Livraison France

Avez-vous expédiez à mon pays?
Nous livrons tous les pays de l'UE
Quel transporteur utilisez-vous?

Il ya 2 options de services de poste aerienne disponibles à France et autres pays européens (y compris Belgique/Suisse): 'Poste Aérienne (untracked)' et 'Poste Aérienne Rapide'. 'Poste Aérienne Rapide' offre un service de livraison un peu plus rapide, et des informations de suivi pour la paix d'esprit.
(Ces deux services sont disponibles uniquement pour les commandes qui pèsent moins de 2 kg et un monte-valeur inférieure à 208.94€ exc VAT.)

Une option de livraison 'Chenilles Livraison Express' est aussi disponible. Nous utilisons généralement le service Economie DHL (route) pour la majorité des pays de l'UE, mais de temps en temps utilisé le service FedEx International Economy où le service de la route n'est pas disponible. Si vous avez une préférence particulière pour DHL ou FedEx, s'il vous plaît nous contacter pour vérifier si cela va influer sur le prix.

Combien coûte la livraison?

Les frais de livraison pour 'Poste Aérienne (untracked)' a partir de 3.52€ (+VAT) et 'Poste Aérienne Rapide' de 8.66€ (+VAT) pour tous les pays européens. Les frais de livraison est par ordre, mais augmente en fonction du poids et de la valeur de la commande. Pour obtenir un prix exact, s'il vous plaît allez à la panier et entrez le 'Pays de livraison'.

Le 'Chenilles Livraison Express' commence à 23.16€ (+VAT). Encore une fois, ce prix va augmenter en fonction du poids et de la valeur de la commande.

Quelle est la rapidité de livraison?

'Poste Aérienne (untracked)' vise à être livrés en 6-8 jours ouvrables et le service 'Poste Aérienne Rapide' vise à être livrés en 4-6 jours ouvrables pour la plupart des pays de l'UE. Tels sont les objectifs de service, mais ne sont pas garantis et parfois cela peut prendre plus long en raison du service postal dans le pays de destination et de livraison dans les régions éloignées. Bien que rare, il peut parfois prendre jusqu'à trois semaines en raison de retards donc s'il vous plaît soyez patient. Les retards sont hors de nos mains car il dépend du service postal de votre pays.

Le 'Chenilles Livraison Express' est généralement 2-5 jours de travail livraison dans toute destinations européennes (généralement 2-3 jours de travail en France) (Gibraltar et la Grèce - 6 jours ouvrables). Tels sont les objectifs de service, mais ne sont pas garantis. (S'il vous plaît noter que certaines destinations produisent un peu plus longs le temps de transit). Si vous avez besoin d'un service de livraison plus rapide garantie, s'il vous plaît nous contacter pour un prix.

Quand ma commande sera expédiée?

Nous visons à expédier toutes les commandes de 'poste aerienne' placées avant 15h00 le même jour (du Lundi au Vendredi, sauf les jours fériés).
Nous visons à expédier toutes les commandes de Chenilles Livraison Express placés avant 09h00 BST (collection est au début de notre région) le même jour (Lundi au Vendredi, sauf les jours fériés). Commandes avec un grand nombre d'éléments individuels ne doivent pas être expédiées le jour même, mais tous les efforts raisonnables seront faits pour l'expédition.

 

UK Shipping FAQs

Which carrier do you use for delivery?
Royal Mail is used predominently on all orders unless the order is of an excessive weight, in which case, the order may be sent using DHL.
Which services are available for delivery?

The default option is 1st class post. Leadtimes on this are generally 1-2 days but, as this is not a guaranteed service, it can take longer.

Also available at checkout is 'Special Delivery - Next Working Day' (by 1pm to most areas of the UK). The cut-off time on orders that require this service is 3pm, to allow us a reasonable chance of picking, packing and dispatching the same day. Orders with a large number of individual items placed late in the day may not be dispatched the same day but all reasonable efforts will be made to dispatch.

The 'Next Working Day' guarantee does not apply if:

  • Unable to deliver the item because there was no-one to sign for your item
  • The delivery address is in an area of the UK where Royal Mail do not guarantee next day delivery. (See their website for a list of exceptions. Mainly Top Scotch and Outer Hebrides.)
  • Royal Mail does not guarantee the delivery time for items to an address for which a person has paid for redirection services. The item will be forwarded to the new address using Special Delivery.


Special Delivery - Saturday is available on our website on a Thursday after 3pm through to Friday before 3pm through the checkout in addition to the 'Next Working Day' option. This is a slightly more expensive service.

Important Information on Special Delivery service - Most people choose the Special Delivery option as it is a fast, guarantee delivery service with insurance. However, if you send to an address where there is no-one available to sign for the delivery, the order will be taken back to the depot and you will get a card posted instructing you on how to organise re-delivery. It cannot be sent to another address or left anywhere. Royal Mail currently require 2 working days to organise re-delivery so this will significantly slow down the receipt of urgent orders. This allows time for the item to get back to the delivery office and be assigned for Redelivery. If you need the item earlier, you can collect it from the address shown on the card left (but this is usually a central depot and not your local Post Office). Royal Mail offer a re-delivery option to your local Post Office for a surcharge of £0.75.
When will my order be dispatched?
We aim to post all orders placed before 3pm on the same day (Monday to Friday excluding Bank Holidays). We do frequently operate a Saturday morning service so you may find that orders placed on a Friday evening are dispatched on Saturday, but this is not a guaranteed coverage.
How much is the delivery charge?
Our standard delivery service is charged at a standard flat rate of 2.87€ (inc VAT) within the UK for orders less than 59.70€.

Free 1st class delivery on all UK orders over 59.70€

Special Delivery - Next Working Day service is available for a charge starting at 7.76€ (+VAT) using Royal Mail Special Delivery service. The price is based on the weight of the order.

Special Delivery - Saturday (by 1pm) delivery (post code exceptions apply) starting at 11.34€ (+VAT) using Royal Mail Special Delivery service. The cut-off time for this service is 3pm Friday.

 

EU Shipping

Do you ship to my country?
We deliver to all countries in the EU
What carrier do you use?

There are 2 airmail delivery service options available to EU countries: 'Airmail' and 'Airmail Express'. 'Airmail' is an untracked service. 'Airmail Express' provides a slightly faster delivery service and tracking information for added peace of mind.
(Both these services are only available on orders that weigh less than 2kg and a goods value less than 208.94€ exc VAT.)

A 'Tracked Express Shipping' delivery option is also available. We typically use the DHL Economy (road) service to the majority of countries in the EU, but occasionally use FedEx International Economy service where the road service is not available. If you have a particular preference for DHL or FedEx, please contact us to check if this will affect the price.

How much is delivery?

Delivery charges for 'Airmail' start at 3.52€ (+VAT). and 'Airmail Express' start at 8.66€ (+VAT). The delivery charge is per order but does increase depending on the weight and value of the order. To obtain an accurate price, please go to the Basket and enter the 'Shipping Country'.

The Tracked Express Shipping service starts at 23.82€ (+VAT). Again, this price will increase depending on weight and value of the order.

How quick is delivery?

'Airmail' aims to be delivered in 6-8 working days and 'Airmail Express' service aims to be delivered in 4-6 working days for most EU countries. These are the service aims but are not guaranteed and sometimes it can take longer due to the postal service in the destination country and delivery to remote areas. Although rare, it can sometimes take up to 3 weeks due to delays so please be patient. Any delays are out of our hands as it depends on the postal service in your country.

The 'Tracked Express Shipping' service is typically 2-5 working day delivery throughout European destinations (Gibraltar and Greece - 6 working days). These are the service aims but are not guaranteed. (Please note that some destinations produce slightly longer transit times). If you require a faster guaranteed delivery service, please contact us for a price.

When will my order be dispatched?
We aim to post all airmail orders placed before 3pm on the same day (Monday to Friday excluding Bank Holidays). We aim to post all Tracked Express Shipping orders placed before 9am BST (collection is early in our area) on the same day (Monday to Friday excluding Bank Holidays). Orders with a large number of individual items may not be dispatched the same day but all reasonable efforts will be made to dispatch.

 

Worldwide Deliveries - outside the EU

Do you ship to my country?

We currently can take orders for delivery to the following countries:

     
Albania
Andorra
Argentina
Australia
Austria
Belarus
Belgium
Bermuda
Bolivia
Bosnia and Herzegowina
Brazil
Brunei Darussalam
Bulgaria
Canada
Canary Islands
Chile
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Faroe Islands
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Jersey
Kazakhstan
Kenya
Korea, Republic of
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Martinique
Mexico
Monaco
Morocco
Netherlands
New Zealand
Norway
Oman
Philippines
Poland
Portugal
Reunion
Romania
Serbia
Singapore
Slovak Republic
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Thailand
Turkey
Ukraine
United Arab Emirates
United States
Uruguay
Viet Nam

If you country is not listed, please email us to ask if it can be added.

What carrier do you use?

Our standard 'Airmail Express' delivery service is via one of the Airmail International Tracking and Signature services.. The particular service depends on the country of receipt but offers a degree of tracking and a slightly faster transit time than standard airmail.

A 'Tracked Express Shipping' delivery option is also available. We typically use the FedEx International Priority service to the majority of countries, but occasionally use 'DHL Express Worldwide'. If you have a particular preference for DHL or FedEx, please contact us to check if this will affect the price.

How much is delivery?

Delivery charges vary from country to country along with the service available but for standard airmail start at 3.52€. The delivery charge is per order but does increase depending on the weight and value of the order. To obtain an accurate price, add the items you want to order to the shopping basket and then select the 'Shipping Country' from the drop down list on the same page.

The 'Tracked Express Shipping' service price is also available on the Shopping Basket when you have selected the country for delivery.

How quick is delivery?

Airmail Express aims to be delivered in 5-7 working days for most countries. Sometimes this can take longer due to the postal service in the destination country. Although rare, it can sometimes take up to 4 weeks due to delays so please be patient. Any delays are out of our hands as it depends on the postal service in your country. Tracking information is available.

The Tracked Express Shipping service is typically 2-5 working day delivery. (Please note that some destinations produce slightly longer transit times).

When will my order be dispatched?
We aim to post all airmail orders placed before 3pm on the same day (Monday to Friday excluding Bank Holidays). We aim to post all Tracked Express Shipping orders placed before 9am BST (collection is early in our area) on the same day (Monday to Friday excluding Bank Holidays). Orders with a large number of individual items may not be dispatched the same day but all reasonable efforts will be made to dispatch.
VAT is displayed on the prices on the website
All prices on our website include VAT. If you choose a destination country that is outside of the EU, then VAT will not apply to your order. The VAT charged will be removed and you will see the changes in your basket before paying for your order.

Panier
Aucun article
 
Frais de Livraison

France & EU - poste aerienne de 3.52€ +VAT
Plus d'informations...

 
Marques
 
 Check out our videos